Onsite Patient Experience Coordinator

Boston Children’s Hospital is seeking a Patient Experience Representative I to provide onsite administrative support and ensure excellent patient experiences. The role involves greeting patients, scheduling encounters, and performing various clerical tasks while engaging positively with patients and families.

Ideal candidates will have a High School Diploma and basic customer service skills, demonstrating effective communication and attention to detail. Spanish speaking is preferred. This role is crucial for supporting organizational initiatives aimed at continuous improvement.