Assistant Program Operations Manager RA

Assistant Program Operations Manager – Full Time Evenings

Pay Rate: $23.00 / hour

Schedule: Sunday 11am-11pm, Monday 1pm-11pm, Wednesday 1pm-11pm, Thursday 1pm-9pm

Come grow with us and find your path to Opportunity!

People Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.

Our Residential Program is looking for highly motivated individuals to join our team as Assistant Program Operations Managers. This position will serve as a management team member responsible for assisting the Program Operations Manager in the overall functioning of assigned residential site(s).

• Provide a structured routine that includes house meetings, individual outings, meal preparation, ADL care, facilitate family visitations, and distribute medication while maintaining human rights at all times.
• Implement Positive Behavior Support and individual programs as identified in the Individual Service Plans.
• Use de-escalation and crisis management techniques when required to maintain safety.
• Follow organization policies, procedures, and management decisions.
• Maintain quality treatment, contract compliance, budget management, facilities, hiring, training and retraining staff, and ensuring proper coverage to meet the individuals’ needs while tracking overtime.
• Collaborate with all Residential sites to provide supports as needed.
• Ensure all necessary equipment and inspections meet regulatory standards.

• Associate’s Degree in Human Services or related field and one year of experience; or suitable combination of education and experience.
• Ability to supervise or coordinate others in a residential setting and respond to division emergencies.
• Valid criminal background check, driving record, and driver’s license.
• Flexible schedule to include evening hours, weekends, and some holidays.
• TB screening and physical required upon hire, with TB update every two years thereafter.

• Individuals interested in C.N.A., PCA, and HHA type work.
• Students in Human Services, Psychology, and Sociology programs.
• Excellent oral and written communication; effective project management and leadership skills.

• Tuition Assistance Program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health, Dental, and 403(b) savings plan
• Wellness activities and initiatives
• Employee discounts through Life Mart
• FSA
• Employee Assistance Program
• Free life and long-term disability insurance
• Short-term disability insurance
• Public Services Student Loan Forgiveness Program
• Financial support with monthly student loan payments

People Incorporated offers a supportive work environment, employee recognition program, professional development, and industry-leading wages. We are a proud equal opportunity employer welcoming all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply.