SAH Department Secretary

Brown University Health -  - Responsibilities:
Ensures that appropriate information is gathered and prepared for reports, meetings, and correspondence for the patients, physicians, department and management staff in an accurate and timely fashion;
Organizes and maintains workflow patterns, procedures and equipment that streamline the clerical process of the department and provide for maximum efficiency;
As appropriate, actively participates in Departmental &Hospital committees, projects and interviews, maintaining minutes as appropriate;
Appropriately schedules patients and manages associated information to bring about positive outcomes in volume, revenue, and patient satisfaction;
Investigates and resolves complaints of patients and physician regarding relevant office functions with minimal supervision