Clinical Lead, HR​/Recruitment

We are seeking an experienced Clinical Recruitment Lead to join our global data operations team. In this role, you will own the recruitment of both healthy participants and patients with mental health disorders for our observational clinical trials. You will build this function from the ground up. In the early phase, you will personally own the lead funnel to generate leads through our social channels and other means (for example: Facebook, Instagram, etc.),

and secure each lead yourself. As the function grows, you will build and coach a team responsible for coordination and scheduling, while you gradually move from a hands‑on role to a supervisor role. This is a senior individual contributor role of strategic importance and a critical part of the site’s core team, with strong cross‑functional leadership and a clear path to functional ownership.

• Own the participant recruitment process end‑to‑end and hit enrollment targets across both healthy and patient populations, reporting directly to the Site Head
• Execute the recruitment strategy defined at the company level, translating it into day‑to‑day operations on the ground
• Identify and prioritize partner organizations to engage: hospitals, clinics, physicians, patient advocacy groups, community organizations, etc., and own the outreach to open those relationships
• Manage and grow existing partnerships, serving as the primary point of contact
• Manage the day‑to‑day relationship with marketing and recruitment personnel for healthy participant lead generation, including briefing, reviewing, and approving content
• Develop the social and digital outreach playbook based on business need - including organic social media outreach and sensitive population‑appropriate messaging
• Assume a more hands‑on role in the early phases:
• Screen and qualify participants based on study criteria, ensuring eligibility, compliance, and fit
• Coordinate scheduling and lab capacity to ensure efficient and smooth site operations
• Own participant attendance and show rates confirmations, reminders, and proactive follow‑ups to reduce no‑shows
• Ensure a sensitive, professional, and compliant participant experience, especially when working with vulnerable populations
• Support study execution: assist with session logistics, protocol adherence, and coordination between participants and the data operations team throughout the study lifecycle
• Maintain ongoing communication with enrolled participants throughout the study to build rapport, address questions, and ensure completion rates
• Grow the recruitment team as the site scales, including day‑to‑day oversight and performance tracking
• Own and maintain the participant CRM, intake funnel, and recruitment reporting infrastructure; track performance, conversion rates, and cost per enrolled participant
• Apply sensitivity and care when working with patient populations facing mental health challenges, and ensure the same across the recruitment team and any external collaborators
• Track and manage recruitment KPIs, driving continuous improvement in conversion and efficiency
• Collaborate closely with site leadership, clinical coordination, data operations, and global stakeholders to ensure smooth participant flow and business success

Clinical recruitment, human‑subjects research, or healthcare‑recruitment experience is required - this role personally owns the lead funnel and patient‑facing outreach. Marketing experience is helpful but not required for the right candidate.

• 3–5+ years of experience in participant recruitment, clinical operations, or other high‑touch, pipeline‑driven roles
• Demonstrated hands‑on success in clinical recruitment, participant recruitment for human‑subjects research, or healthcare recruitment - including direct phone follow‑up, scheduling, and conversion of leads to enrolled participants
• Demonstrated success closing partnerships and managing relationships with external organizations (hospitals, clinics, advocacy groups, community organizations, or similar)
• Strong analytical skills and comfort working with recruitment funnel metrics: conversion rates, no‑show rates, cost per enrolled…