IT Field Technician
Job in
Fall River, Bristol County, Massachusetts, 02720, USA
Listed on 2026-05-31
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Job Description
Pay Rate: $20-22.00/HR based on experience
Position SummaryAs a Field Engineer 4, you will work in a highly directed environment. Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. You will also perform other non-troubleshooting duties. Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities- PLS Support for calls such as Dell Client Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment.
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script.
- May perform routine installs, moves, adds and changes as part of a directed team, including:
- Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
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