System Development Engineer, Robotics, QTS; Quality Technology Service

Description
Do you ever wonder how the packages show up at your door when you ordered from Amazon? Amazon's global fulfillment business is one of the largest and most complex operations in the world. Our technologically advanced warehouses and a fleet of Robots are at the center. They form the invisible back half of Amazon that magically turns your click of a button into a product at your door.

Quality Technology Service is a key part of that solution, enabling the flow of inventory into and out of warehouses for a shipment. Are you ready for a challenge? Would you like to use your engineering or computer science background to optimize and solve complex problems? Are you interested in building and supporting robotics supply chain planning software at scale?

As a System Development Engineer, you will be responsible to build and support our next generation of supply chain planning (SCP) systems, work that includes scaling our systems to handle thousands of parts for procurement, planning and manufacturing. The System Development Engineer will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as an engineering leader for our internal/external engineering partner teams.

A commitment to teamwork, hustle, and strong communication skills are absolute requirements. Creating reliable, scalable, and high-performance services and architectures requires exceptional technical expertise. If you have that type of expertise, you enjoy working on complex system software, you are customer centric, and you are motivated about building systems that can be operated at global scale with minimal human intervention, then we want to talk to you!

• Configure and customize the Kinaxis platform to meet the specific requirements of Amazon Robotics' supply chain and operations.
• Develop and implement complex Kinaxis workflows, business rules, and integrations to automate and optimize supply chain processes.
• Collaborate with the Kinaxis development team to extend the platform's capabilities through custom applications and extensions to drive continuous enhancements and optimizations.
• Participate in cross-functional project teams to ensure successful Kinaxis implementations and upgrades.
• Monitor Kinaxis platform performance, identify areas for improvement and implement optimization strategies to enhance system responsiveness, scalability, and reliability.
• Proactively troubleshoot and resolve issues related to Kinaxis functionality, integrations, and data processing.
• Collaborate with business stakeholders to understand their reporting and analytics requirements and translate them into effective Kinaxis solutions.
• Provide training and support to end-users on the Kinaxis platform, including functionality, workflows, and best practices.
• Develop user guides, training materials, and documentation to facilitate user adoption and self‑service.
• Identify opportunities for process improvements and innovations within the Kinaxis platform.
• Effectively communicate project status, risks, and issues to stakeholders and project sponsors.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

• Experience in automating, deploying, and supporting infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• 1+ years of supply chain experience
• Proven ability to integrate, configure, and customize Kinaxis Maestro across various supply chain planning functions

• Experience with CI/CD pipelines build processes
• Kinaxis Maestro/Rapid Response certifications (Author, Administrator, Integrator, Analytics)
• End‑to‑End Kinaxis Maestro/Rapid Response implementation projects and experience in Kinaxis Maestro/Rapid Response Application Maintenance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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