Technical Program Manager , Tech Deployment Systems Integration

Description

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.

We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

WW Technology Deployment - Systems Integration is seeking a talented and solutions‑oriented Technical Program Manager (TPM) to own the development and optimization of commissioning processes and integration for new automation systems. Your work will focus on defining the goals of all key stakeholder functions responsible for delivering, driving prioritization and maintaining commitments on program delivery while managing oversight of internal team deliverables.

• Demonstrate ownership by acting as the Single Point of Contact for program needs.
• Advance the maturity of programs through simplification, automation, and integration.
• Deep understanding of the technology and systems at a technical level; provide guidance, recommendation, and reporting on program direction and progress.
• Lead the development of org‑level metrics to ensure the most impactful delivery goals are formulated to meet program goals.
• Coordinate with each stakeholder team to ensure there is commitment to SMART goals that ladder into the org‑level committed goal.
• Organize internal team’s technical development roadmap and drive execution, testing and release.
• Establish a cadence and mechanism to review goal statuses and progress toward committed SMART goals.
• Manage escalations or misalignment when there are risks to delivering committed services with high quality; manage trade‑off decisions with key stakeholders.
• Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers.
• Establish a cadence to review the overall performance of the stakeholder teams, the timeline, and progress to overall deliverables.
• Manage any associated Correction of Error (COE) and Lessons Learned documentation and drive follow‑up actions to solve for root cause with responsible owners.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

• Bachelor’s degree in engineering, computer science or equivalent
• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules
• Ability to support multiple time zones across EU and NA with work and travel obligations primarily in EU.

• 3+ years of working directly with engineering teams experience
• Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran…