Sr. DevOps Engineer

Open Gov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the Open Gov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

These solutions come together in the Open Gov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about Open Gov’s mission to power more effective and accountable government and the vision of high-performance government for every community at

At Open Gov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. Dev Ops Engineer at Open Gov, you'll build best-in-class multi-tenant SaaS solutions that enable efficiency, transparency, and accountability within government agencies.

You'll be a key member of our engineering team, building software, delivering new cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment using modern technologies, including Git Hub Actions, Terraform, Kubernetes, Azure/AWS, ArgoCD, and Grafana in an AI first engineering culture.

• Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success.
• Generate clean, efficient, and well-documented software following industry best practices.
• Architect, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
• Implement and manage infrastructure as code using tools such as Terraform or Cloud Formation.
• Optimize AWS services for cost-efficiency, performance, and reliability.
• Ensure high reliability and disaster recovery readiness across all AWS services.
• Enforce security policies, procedures, and standards to protect sensitive data.
• Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
• Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and State Ramp.
• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, Git Hub Actions, or CircleCI.
• Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
• Set up and manage comprehensive monitoring and alerting systems using tools like Cloud Watch, Prometheus, or Grafana.
• Develop and implement incident response protocols; lead incident investigations and post-mortems.
• Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.

• Thrives in a fast-paced, high-growth, ambiguous environment.
• Demonstrated experience in working with customers to improve product experiences.
• Experience working across the stack (frontend + backend) and comfort shipping features end-to-end.
• Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required).
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in software engineering with a deep focus on cloud operations, security, and Dev Ops.
• 2+ years of running Kubernetes at scale and in production on public clouds.
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
• Proven track record in designing and managing AWS infrastructure for SaaS applications.
• Extensive experience with infrastructure as code tools such as Terraform or Cloud Formation.
• Strong knowledge of AWS…