Security Technology Specialist Job Fall River area,Massachusetts USA,IT/Tech

Serve as primary administrator and subject matter expert for Genetec Security Center (Omnicast VMS and Synergis ACS modules)
Configure, maintain, and optimize access control hardware including door controllers, card readers, panels, and credentials
Configure and maintain IP camera systems; manage video storage, retention policies, and camera health monitoring
Execute access control changes: cardholder management, access level assignments, schedule configurations, and area definitions
Perform software updates, patches, and firmware upgrades for the Genetec platform and associated hardware
Develop and maintain system documentation including network diagrams, hardware inventories, configuration records, and change logs
Conduct regular system audits to verify access control integrity, camera coverage, and alarm point accuracy
Troubleshoot system faults, alarms, and hardware failures; coordinate with Genetec support and vendors for advanced resolution
Lead and project manage security technology installations and system expansions, including new facilities and upgrades
Coordinate with third-party integrators and service vendors on installation projects, maintenance contracts, and service calls
Develop project scopes, timelines, and commissioning documentation for all system deployments
Manage and maintain the broader physical security technology stack including intrusion detection, intercoms, and visitor management systems
Support specification and procurement of new physical security hardware in partnership with the Sr. Manager, Physical Security
Monitor system health dashboards and respond to technology-related security alerts
Participate in on-call rotation for critical system outages or security technology failures

Requirements

High school diploma or equivalent required
Associate’s or Bachelor’s degree in Information Technology, Security Management, Computer Science, or a related field preferred
5+ years of hands-on experience with physical security systems in a corporate or industrial environment
Genetec Security Center experience required — Genetec Certified Technician (GCT) or Genetec Certified Professional (GCP) required, or must obtain within 6 months of hire
Experience with IP camera systems, access control hardware (HID, Allegion, or equivalent), and physical security networking fundamentals
Proven ability to manage technology projects from planning through commissioning and documentation
Ability to troubleshoot and resolve complex system issues independently with minimal supervision
Proficiency in Genetec Security Center administration and Config tool — deep working knowledge of Synergis ACS and Omnicast VMS modules
Strong hardware troubleshooting skills; ability to diagnose and resolve IP camera, controller, and card reader failures
Ability to read and interpret network diagrams, wiring schematics, and hardware documentation
Strong attention to detail and commitment to accurate system documentation and record-keeping
Ability to manage multiple concurrent projects and prioritize independently

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