Claim Analyst IV

Responsibilities

• Handle a caseload of pending and incoming employment practices liability and management liability claims.
• Determine coverage, evaluate liability, assess damages, establish appropriate reserves, and handle all aspects of claims tendered on architects & engineers professional liability policies.
• Communicate extensively with insureds, brokers, and counsel to resolve matters and provide appropriate information and updates to all stakeholders.
• Collaborate with underwriters and senior claims management as necessary to support the business.

• Experience handling third‑party claims, litigation or other related experience.
• Knowledge of legal, regulatory and litigation procedures for employment practices and/or management liability claims.
• Bachelor’s Degree or equivalent required.
• Multi‑state adjuster licenses and/or JD preferred.
• Experience in negotiation, mediation, arbitration and ADR skills on high‑value, complex claims.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• A track record of following up effectively on recommendations from technical claims audits and continuous file‑handling improvement.
• The ability to influence claims and non‑claims stakeholders by effectively directing claims strategy.