Office Manager

Open Gov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the Open Gov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

These solutions come together in the Open Gov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about Open Gov’s mission to power more effective and accountable government and the vision of high-performance government for every community at

We’re hiring a Workplace Manager to serve as the site lead for daily operations and workplace experience, partnering directly with Boston leadership to align the physical workplace with business objectives at our growing Boston office. This is a hands-on, people-first role for someone who brings operational precision, a hospitality mindset, and genuine passion for building environments where people do their best work - and who is energized by the autonomy to make it happen.

At Open Gov, our offices are extensions of our culture. As Culture Champion of our Boston office, you will manage the full spectrum of office needs - from vendors and facilities to events and employee experience - while building and scaling the programs and processes that grow with us. You’ll collaborate with peers across our office portfolio and step in to remotely support other locations as needed.

• Own general office administration with excellence and hospitality top-of-mind.
• Welcome guests, candidates, and new hires; provide thoughtful, high-touch office tours.
• Design a curated workplace experience that incentivizes office attendance and fosters cross-functional connection. Plan and execute office events and experiences - from weekly team lunches to monthly gatherings, onsite meetings, surprise 'moments' - with creativity and flawless logistics.
• Build on existing frameworks to design, document, and continuously improve admin procedures and programs that scale with the office and the business.
• Manage vendor relationships, the procurement approval process, and the office budget; identify and implement cost-savings strategies.
• Serve as the central point of contact with building and property management for all in-office logistics, inquiries, and escalations.
• Support a remote office location with events and ordering needs; cover peer Workplace Managers during PTO.

• Site Leadership Liaison:
  Act as the primary workplace point of contact for Boston-based executives; participate in local leadership meetings to anticipate headcount growth and space needs.
• Workspace Planning:
  Proactively manage seating charts and neighborhood planning to optimize team collaboration and productivity as the Boston headcount scales.
• Cross-Functional Alignment:
  Collaborate across departments and levels to understand needs, support objectives, and elevate recurring issues into scalable solutions.

• Ensure the office is clean, well-stocked, organized, aligned with Open Gov’s brand standards and meets FM and Security standards.
• Proactively address maintenance and service needs; respond to and resolve issues with timely follow-through.
• Oversee vendor-managed repairs and services; manage day-to-day building relationships.

• Brand Stewardship:
  You view the office as a physical manifestation of the Open Gov brand, ensuring every detail reflects our mission to candidates and visitors alike.
• You love events and logistics, and your passion shows in the way you plan, communicate, and execute.
• You embody unreasonable hospitality - seeking ways to delight employees, candidates, and visitors before they even know what they need.
• You think systemically: when a challenge arises, you solve it and ask, "Is this a pattern? How do we build something better?" You…