Keynote Production Lead

What you get to do in this role:

• Lead the end-to-end development and execution of our Knowledge mainstage keynote program.
• Collaborate with a wide variety of stakeholders including Service Now executives, the brand, content, keynote and creative teams, and the Strategic Events org to ensure a high quality, industry-leading keynote experience.
• Oversee end-to-end keynote production including vendor management, stage and scenic design, technical production details, the attendee experience, and logistics.
• Own the keynote production project plans, budgets, and timelines.
• Lead the execution and implementation of project timelines, milestone tracking, speaker readiness, rehearsals, and the successful delivery of the Knowledge keynote program.
• Bring clarity to the overall keynote experience — act as the primary production contact for internal stakeholders and external partners during the event planning and execution phases.
• Overall communication with key stakeholders to aid in the execution of our keynote program. Develop and present the overall keynote production strategy and experience.
• Negotiate contracts with vendors and service providers, managing relationships to maintain high quality and cost-effectiveness.
• Collaborate on other keynote projects within the Strategic Events portfolio.

• 5-7+ years of proven live production talent with extensive experience managing keynote programs and working directly with executive leadership.
• Skilled project manager with demonstrated experience managing large scale events.
• Demonstrated professional interpersonal skills and ability to manage multiple stakeholders.
• Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
• Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization — including Service Now executives and their offices.

For positions in this location, we offer a base pay of $102,300 - $179,000
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.