Senior Warehouse Operations Manager

Our Client is a progressive growth oriented National Third Party Dedicated Logistics provider. With an extensive prestigious list of mass retail, apparel, e-commerce and CPG Fortune 50, 100 and 500 companies, with aggressive strategic plan to continue to capture additional market share.

Hopedale, MA

Manages multiple large-scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors.

• Develops and maintains distribution center operations business plans to include all programs, P&L, and customer requirements.
• Provides input to the development customer relationship strategy.
• Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
• Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer-specific requirements.
• Ensures all established costs, quality, and delivery commitments are met.
• Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.
• Reviews production and operating reports and directs the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays.
• Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments.

Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Bachelor’s degree (BA/BS);
Five to ten years related experience and/or training; or equivalent combination of education and experience. Various levels of P&L experience highly desired. Spanish speaking skills a plus.