Leasing Consultant

As a Leasing Consultant with a focus on customer service, you will play a crucial role in overseeing the leasing activities of the apartment community while prioritizing the happiness and well-being of current residents. You will be responsible for developing and implementing strategies to attract new residents, enhance resident retention, and ensure a high level of satisfaction among all residents. Your efforts will contribute to creating a vibrant and welcoming community that residents are proud to call home.

• Leasing Strategy Development:
  Develop and implement leasing strategies to maximize occupancy and rental revenue, considering market trends, property amenities, and competitor analysis.
• Lease Negotiation:
  Negotiate lease terms and rental rates with prospective residents, ensuring agreements align with company policies and financial objectives.
• Market Analysis:
  Conduct regular market research and analysis to stay informed about local rental trends, competitor pricing, and demographic shifts, adjusting marketing and leasing strategies accordingly.
• Property Tours:
  Coordinate and conduct property tours for prospective residents, highlighting key features and amenities to showcase the property's value proposition.
• Lead Generation:
  Generate leads through various channels including referrals, networking, outreach campaigns, and partnerships with local businesses or organizations.
• Lease Administration:
  Oversee lease administration processes, including lease preparation, execution, renewal, and termination, ensuring accuracy and compliance with legal requirements.
• Advertising and Promotion:
  Manage advertising budgets effectively, selecting the most cost-effective advertising channels and evaluating the performance of marketing initiatives.
• Marketing Campaigns:
  Plan and execute marketing campaigns to attract potential residents, utilizing a mix of online and offline channels such as social media, property websites, print advertising, and signage.
• Social Media:
  Manages all social media platforms and engages with residents (active stories, community take over stories)
• Reviews/Survey Management:
  Responds to all reviews, pushes out monthly surveys and implements a consistent strategy for soliciting and managing reviews.
• ILS Management:
  Weekly audits of all ILS to ensure accuracy and updated information
• Property Website
• Google
• Reporting and Analysis:
  Prepare regular reports on leasing activity, occupancy rates, marketing effectiveness, and financial performance, providing insights and recommendations for improvement.
• Resident Screening:
  Collaborate with the property management team to screen prospective residents, conducting background checks, credit evaluations, and rental history verification to mitigate risks and maintain quality standards.
• Event Planning:
  Organize and participate in promotional events, open houses, and community outreach programs to enhance property visibility and attract potential residents.
• Resident Relationship Management:
  Build and maintain positive relationships with residents, addressing their needs and concerns promptly to ensure tenant satisfaction and retention.

• Prior leasing and sales experience required (1-3 years)
• Strong closing skills, creative problem solving, ability to market units effectively
• Customer service background required (1-3 years)
• Strong verbal and written communication skills, strong intrapersonal skills, somebody who can handle objection
• Administrative experience preferred
• Detail oriented, time management skills, and thrive in a fast-paced environment with proven ability to multitask
• Hospitality background preferred
• Positive team player and a self-starter
• Knowledge of Fair Housing Regulations preferred

Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place-making. We develop, build, and operate exceptional residential and mixed-use communities across high-growth markets throughout Southern New England and beyond.

We are vertically integrated. Our core business lines include: