Wait Staff Tipped

Wait Staff Tipped

Location: TANGLEWOOD MUSIC FESTIVAL -

Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type: On-call part-time

Pay Range: $15 per hour - $15 per hour

What You’ll Do: As a Wait Staff Tipped at Sodexo Live, you will provide customers with efficient and attentive service while exceeding the customer’s expectations. The Wait Staff will serve a variety of made-fresh-to-order entrées, appetizers, desserts, and beverage items from Sodexo Live’s restaurant menu while exhibiting a professional, friendly, and attentive approach. The general responsibilities of the position include those listed below, but Sodexo Live may identify other responsibilities of the position.

These responsibilities may differ among accounts, depending on business necessities and client requirements.

Responsibilities include:

• Greet and seat guests, present menus, and introduce specials or menu changes.
• Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation.
• Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence.
• Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent.
• Monitor guest needs, respond to requests, and address concerns or complaints with professionalism.
• Significant walking or other means of mobility.
• Ability to walk or stand for extended periods of time, throughout the entire duration of a shift, which may exceed 8 hours.
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 50 pounds.
• The employee must be able to use hands to finger, handle, feel or reach with hands and arms.
• Ability to taste and smell.
• Ability to perform repetitive motions.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

What You Bring:

• High School diploma, GED, or equivalent experience.
• 0 to 1 year related experience.
• If applicable, must be at or over the minimum age to serve alcohol based on local city and state regulations.
• May require a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and must comply with all state-specific alcohol training requirements.

What We Offer:

• Flexible and supportive work environment, so you can be home for life's important moments.
• Access to ongoing training/development and advancement opportunities to turn your job into a career.
• Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
• In addition to Sodexo Live's standard, some locations may offer additional site-specific benefits, including free shift meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

Should you need assistance with the online application process, please complete this form.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.