Food Runner

Great Horse History

Great Horse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat. Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It's different at Great Horse.

As one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years. Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever seen makes them well-known on harness racing's biggest stages. To reflect this proud history, they selected Great Horse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.

The Food Runner is responsible for providing an excellent member experience within our private lifestyle club and quickly and accurately delivering orders from the kitchen to members and guests. The food runner must be available to work nights, weekends, and holidays.

• Interact with members while performing service duties.
• Assess members' needs and preferences and make recommendations.
• Become proficient in food and beverage menu knowledge.
• Stay guest-focused and nurture an excellent guest experience.
• Understand and read food orders.
• Confirm that each order has appropriate preparation, plate, garnish, condiment, and necessary serving utensils and is complete before taking it to a guest.
• Arrange food orders according tothe table and position numbers on a tray
• Deliver food orders from the kitchen to customers' tables rapidly and accurately.
• Learn and understand all table and position numbers according to the floor plans.
• Acting as the point of contact and communicating food orders to chefs, especially paying attention to priorities and special requests of the members, such as food allergies
• Understand and complete all side work as required.
• Comply with all food and beverage regulations.
• Assist with the setup and breakdown of all food and beverage events
• Work cooperatively with the expo on duty to assist in preparing plates, garnishes, and condiments that accompany the dish.
• Maintains reasonable, regular, and punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

• Experience as a food runner is a plus
• Follow all steps of the services as covered in training.
• Multi-tasking abilities.
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment.

• Must be at least 16 years old.
• Have a good attitude and participate as a member of the team.
• Must wash hands regularly according to guidelines
• Comply with all safety and sanitation guidelines and understand and follow the allergy procedures of the restaurant.
• Understanding of restaurant/club etiquette
• Able to work a flexible schedule, including nights, weekends, and holidays.

Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.), most of the workday.
• Required to exert physical effort to handle objects over 30 pounds.
• Required to walk or stand for long periods.
• Work in a confined, crowded space with variable noise and light levels.

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Great Horse, LLC
EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.