Branch Security Officer - Chestnut Hill

Responsibilities

• Maintain a secure environment for clients and employees at all times.
• Serve as ambassador and first point of contact for Tiffany clients, providing a positive Tiffany experience.
• Support security and back-of-house operations and controls.
• Deepen relationships with clients to drive loyalty and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
• Elevate in-store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures.
• Assist with facilities repairs and communicate with store team.

Required Qualifications:

• High School Diploma.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

• Experience in a retail/security environment.
• 1 year prior experience in a security related position.

The hiring range for this position ranges from $21.25 - $28.75 an hour. The rate of pay offered will be dependent upon candidates relevant skills and experience.