Retail Associate

Company Description

Puritan Cape Cod is a family-owned retail business with over 100 years of history, known for strong relationships with customers, the community, and team members. The company offers thoughtfully curated men's and women's clothing, shoes, and accessories from leading brands, with a focus on great style and exceptional service. Team members play an important role in creating a memorable, personal shopping experience and helping customers look and feel their best.

Puritan values friendly, dependable individuals who enjoy working with others, take pride in their work, and are eager to learn. Joining Puritan means becoming part of a long-standing Cape Cod tradition and a supportive, team-oriented environment.

The Retail Associate role is a full-time, on-site position located in Barnstable County, MA. In this role, the Retail Associate greets customers, provides attentive assistance, and supports a welcoming store environment. Day-to-day responsibilities include helping customers select merchandise, answering product questions, and ensuring a personalized shopping experience. The Retail Associate also assists with inventory tasks such as receiving, tagging, and replenishing stock, maintaining organized displays, and supporting store cleanliness and visual standards.

This role works closely with team members to support store operations, handle transactions accurately at the register, and uphold Puritan's commitment to exceptional customer service.

• Strong interpersonal skills and communication abilities to build rapport with customers and collaborate effectively with team members.
• Commitment to customer-focused service and delivering a positive customer experience in a retail environment.
• Basic inventory management skills, including organizing stock, restocking sales floor, and assisting with receiving merchandise.
• Reliability, professionalism, and the ability to manage time and tasks in a fast-paced setting.
• Willingness to learn about products, styling, and store systems; prior retail experience is helpful but not required.
• Ability to stand for extended periods, move merchandise, and work flexible hours, including weekends and holidays as needed.