Account Manager, Core Accounts

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa Tech Target, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to the “next big things”. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and we’re also part of Informa Plc, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

Informa Tech Target (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa Tech Target has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients.

We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices.

Lead all commercial conversations from the midyear review through contract close

Manage the full 12-month customer lifecycle, taking ownership of each defined milestone

Build andmaintainpipeline coverage at a minimum of 3× individual quota target, aiming to grow accounts to meet retention and growth sales quotas

Proactivelyidentifyrenewal risk and implement mitigation strategies early in the customer lifecycle

Negotiate, close, and grow existing contracts, with a focus on net revenue retention and expansion

Partner with Customer Success on thekic-koffcall toestablishgoals and build trust from day one

Lead the midyear Executive Business Reviewtoreviewing progress against customer goals,demonstrating value, and beginning renewal priming

Own the back half of the customer journey (months 7–12) with a focus on commercial outcomes, negotiation, and contract closure

Maintain a proactive 30-day engagement rhythm between all formal lifecycle milestones

Work in close partnership with Customer Success, overlay sales teams, and new business function son the complex needs and variety of sales opportunities in your book of business

Apply the company's Rules of Engagement todeterminewhen to lead, when to partner, and when to hand off,including qualifying opportunities for overlay programmes

Avoid over-owning deals or motions that fall outside the core AM mandate; recognise when another function should lead

Maintainaccurateand up-to-date CRM records for all accounts, interactions, and pipeline

Use available tooling and reporting to surface prioritisation signals and guide daily focus

Operate from the team's defined playbooks and processes rather than relying on individual judgement alone

In this role,strong performance is defined by both commercial outcomes and the behaviours that drive them. The following are the primary indicators of success in the first 90 days and on an ongoing basis:

Renewal rate at or above team target

Net Revenue Retention (NRR) meeting or exceeding individual quota

Pipelinemaintainedat 3

Xquota coverage at all times

All accounts engaged within 30 days of assignment

Daily call targets met consistently

Quarterly cadence meetings in place acrossthe majority ofthe book

Accurate, current CRM data across the full book of business

2–5 years of experience in account…