Mall Security Officer

Security Officer

Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

• Access Control: Manage admittance to client sites, screen visitors, and assist employees and guests.
• Customer Service: Provide courteous, respectful, and professional interactions that reflect positively on the client and security team.
• Monitoring: Observe entrances, exits, and remote access points; prevent unauthorized entry; direct disturbances calmly and effectively.
• Patrolling: Inspect buildings, grounds, and equipment for hazards, violations, or unsafe conditions.
• Incident Response: Protect evidence, set up barriers, and respond to emergencies such as fire, medical incidents, hazardous materials, or severe weather.
• Reporting: Maintain logs, write reports, and communicate incidents to client representatives, management, or public safety authorities.
• Property Protection: Ensure property removal complies with client policies and standards.
• Additional Duties: Perform other tasks of similar scope as required by the site.

• At least 18 years of age
• High School Diploma or GED
• Legal right to work in the United States
• Reliable communication and transportation
• Ability to speak, read, and write English
• Successful completion of pre‑employment screening (drug test, background check)
• Prior security or related experience is a plus
• Knowledge of security operations and procedures
• Ability to work effectively as part of a team and adapt to changing environments
• Professional composure in challenging situations
• Strong interpersonal and customer service skills
• Clear communication (oral and written)
• Good organizational skills and attention to detail
• Ability to meet state, county, and municipal licensing requirements
• Frequent standing, walking, and occasional climbing or lifting (up to 25 lbs)
• Exposure to inclement weather and varying environments
• Ability to handle multiple tasks under pressure
• May be required to work overtime or respond to urgent situations
• Use of protective gear and adherence to safety protocols as needed

Securitas Security Services is proud to be an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”