Security Manager

• Location 999 William S Canning Blvd,Fall River, MA, 02721,United States
• Base Pay $45,000.00 - $50,000.00 / Year
• Job Category Security
• Employee Type Full-Time Exempt
• Manage Others Yes

Security Manager

Northeast Alternatives is a growing, award-winning, seed-to-table cannabis retail brand specializing in the highest quality cannabis products Massachusetts, Michigan and New Jersey has to offer. Constantly focused on developing and ingenuity, NEA strives to achieve this by adding skilled and motivated team players. These goals are met by seeking out diverse, talented individuals to further the company's mission and provide unique and new ideas.

As the business continues to grow, our team will continue to grow, allowing us to be the best in our specialized market. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, Northeast Alternatives is the perfect place to be!

Location:

Fall River, MA

Schedule:

Monday-Friday, 8:00am-4:00pm

Description of role and general duties follow the Security Manager responsibilities as listed below:

The Security Manager is responsible for overseeing all aspects of physical security, loss prevention, regulatory compliance, and emergency preparedness for a licensed Massachusetts cannabis dispensary. This role ensures the safety of employees, customers, assets, cash, cannabis inventory, and company property while maintaining compliance with Massachusetts Cannabis Control Commission (CCC) regulations and local security requirements.

The Security Manager serves as the primary security leader for the facility, managing security personnel, surveillance systems, access controls, incident investigations, and security-related training programs.

Due to the nature of the cannabis industry and Massachusetts regulatory requirements, the Security Manager must maintain on-call availability outside of normal business hours to respond to security incidents and ensure timely completion of mandatory Cannabis Control Commission reporting requirements.

• Security Operations
• Maintain comprehensive security policies, procedures, and protocols
• Oversee daily security operations for retail, storage, receiving, and cash-handling areas
• Monitor compliance with Massachusetts CCC security requirements and company standards
• Conduct routine security inspections and vulnerability assessments
• Coordinate opening and closing security procedures
• Ensure proper management of keys, badges, credentials, and access control systems
• Manage and maintain video surveillance systems in accordance with CCC regulations
• Ensure cameras, recording equipment, and alarm systems are functioning properly at all times
• Review surveillance footage related to incidents, investigations, and compliance audits
• Coordinate repairs and upgrades with security vendors and technology providers
• Maintain required video retention records and documentation
• Investigate theft, diversion, inventory discrepancies, fraud, and security breaches
• Partner with Inventory and Compliance teams to identify risks and implement corrective actions
• Develop strategies to minimize shrinkage and operational losses
• Monitor cash handling processes and transportation procedures
• Conduct internal investigations and prepare written reports

• Maintain thorough knowledge of Massachusetts Cannabis Control Commission regulations
• Ensure security operations remain compliant with state and local licensing requirements
• Prepare security documentation for inspections, audits, and license renewals
• Support compliance reviews and corrective action plans when necessary
• Serve as a liaison during regulatory inspections involving security matters
• Ensure all required security-related incidents are reported to the CCC within mandated reporting time frames
• Maintain emergency response plans for robbery, theft, fire, medical emergencies, severe weather, and active threat situations
• Lead incident response efforts and coordinate with law enforcement, emergency services, and regulatory agencies
• Conduct emergency drills and preparedness exercises
• Prepare incident reports and recommend preventive measures

• Train, schedule, supervise, and evaluate security personnel
• Provide ongoing coaching and professional development
• Ensure security staff maintain professionalism and exceptional customer service standards
• Manage staffing levels to provide appropriate security coverage
• Conduct performance evaluations and disciplinary actions when necessary
• Deliver security awareness training to dispensary employees
• Educate staff on robbery prevention, workplace violence prevention, emergency procedures, and loss prevention practices
• Promote a culture of safety, accountability, and regulatory compliance throughout the organization

Required

• Must be 21+ and eligible to obtain required state cannabis agent registration
• High school diploma or GED
• Minimum of 3–5 years of security management, law enforcement, military, loss…