Master Service Technician

Commercial Refrigeration & Kitchen Equipment Technician Boston, MAFull-Time | Company Vehicle | Sign-On & Retention Bonus $84K to $130K Annual Salary Why Join UsJoin a market-leading, national service organization supporting some of the most recognized brands in food service, grocery, and hospitality. With our scale, reputation, and continued growth, we offer more than just a job, we provide a place to build a long-term, stable, and rewarding career.

What sets us apart:

Consistent, high demand for services, providing job security and earning potential

Best-in-class training and development, including paid certifications and ongoing upskilling

Access to tools, parts, and technical support that independent operators often can’t match

Opportunities to work on complex, high-value equipment across national and regional accounts

Industry leadership and stability with a growing national footprint and strong customer base

Work alongside one of the largest teams of CFESA-certified technicians in the industry

A strong safety culture and proven safety record, supported by structured programs and investment in the right equipment

Clear career advancement pathways into senior technician, training, or leadership roles

Pay & Benefits Sign-On & Retention Bonus Take home company service vehicle (business use only)
Company tablet and phone
401(k) with company match

Paid time off and holidays

Full benefits package (medical, dental, vision)
Job Overview We are hiring a Commercial Refrigeration and Kitchen Equipment Technician to support restaurants, hospitality, and food service operations throughout the Boston area.

This is a field-based role focused on diagnosing, repairing, and maintaining commercial refrigeration systems and kitchen equipment. Due to strong demand in the Boston market, we are offering a competitive compensation package and moving quickly on qualified candidates.

Responsibilities Troubleshoot, diagnose, and repair commercial refrigeration systems and kitchen equipment

Service equipment including refrigeration, cooking, and ware-washing systems

Read and interpret schematics, wiring diagrams, and service manuals

Communicate with manufacturers for technical support and parts identification

Install replacement parts and complete repairs efficiently

Complete service documentation including work orders and inventory tracking

Maintain a clean and organized service vehicle and tool inventory

Follow all safety procedures and company standards

Identify and recommend preventative maintenance or additional services

Work Environment Field-based role with daily travel

Work in restaurant kitchens, cold storage areas, and mechanical spaces

On-call rotation required (nights and weekends)
Occasional overnight travel may be required

Requirements3+ year of experience in refrigeration, HVAC, appliance repair, or commercial kitchen equipment

Strong troubleshooting and mechanical skills

Ability to read schematics and technical diagrams

Valid driver’s license with a clean driving record

Willingness to participate in on-call rotation

Preferred Qualifications

EPA certification

CFESA certification

Experience with commercial refrigeration systems or food service equipment

Ability to work independently in a field environment

Physical Requirements Ability to lift up to 70 lbs Frequent bending, kneeling, and climbing

Ability to work in hot, cold, wet, and confined environments

Ability to work at heights and on ladders

About Smart Care Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at
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