Service Maintenance Technician

Position: Service Maintenance Technician 2
About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position Description Under the direction of the Service Maintenance Manager the Service Technician II is responsible for promptly responding to all service requests apartment turnover preparation and the preservation and maintenance of the property This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior exterior and the site grounds The Service Technician II is vital to the successful maintenance of the property through excellent customer service focus and a positive and productive relationship with other team members This position has a requirement of five days a week in office Responsibilities Diagnose and perform repairs for appliances carpentry hardware accessories masonry painting as well as basic electrical plumbing and HVACRespond and complete to all service requests and on call emergencies in a timely and professional manner as directed by the Community Manager or Service Manager Complete or monitor vendor preventive maintenance task completion for building systems equipment and components

Prepare and perform repairs to vacant apartments to be ready for new resident move ins Maintain grounds and common spaces through cleaning trash management landscaping and snow removal

Prepare and make repairs for REACHQS inspections and audits

Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPEAvailable for weekend work on call rotation and emergency service call duties

Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech IKnowledge

Skills and Abilities

Ability to read write understand and communicate in English bilingual skills a plus Basic skills with computer and hand held devices

Knowledge of Federal Fair Housing Laws & Guidelines a plus Knowledge of all hand and power tools cleaning supplies and Personal Protection Equipment PPEValid Drivers License and reliable transportation

Strong attention to detail organizational time management and problem solving skills

Superior customer service skills including the ability to manage difficult customers andor situations

Physical Demands & Work Environment Occasionally ascendsdescends a ladder to service the lights and ceiling fans Frequently moves equipment weighing up to 50 pounds across sites

Constantly works in outdoor weather conditions

Education & Experience High School diploma or equivalent required Trade school or 3 years of progressive responsibility in property management or hospitality

Minimum of 3 years of advanced hands on repair experience in two or more building trades

REACHQS experience preferred

Industry Trade certifications

Degrees NAHMS CAMT OSHA HVAC ETC preferred

Benefits Medical dental and vision insurance
12 Paid Holidays & tenure based PTO accruals

Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance
403b retirement plan with company match

Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness Insurance Confidential 247 Employee Assistance Program Pay 24 27hour

The Community Builders is an equal opportunity employer