Certified Peer Specialist

Job Details

Job Location:

Fall River, Fall River, MA 02724
Education Level: Certificate
Salary Range: $20.50 - $24.25 per hour

The Certified Peer Specialist (CPS) provides non‑clinical, recovery‑oriented peer support to Members receiving behavioral health services. Drawing appropriately on lived experience with behavioral health recovery, the CPS builds mutually supportive relationships, promotes hope, supports self‑determination, and helps clients identify and pursue personal wellness and recovery goals. The CPS serves as a mentor, coach, advocate, and wellness liaison while honoring the client’s voice, choice, culture, identity, and chosen pathway of recovery.

MONDAY‑FRIDAY 9:00 AM‑5:30 PM or 10:00 AM‑6:30 PM with one late night shift (11:30 AM‑8:00 PM)

$1 per hour differential (eligible languages: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish, or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation, including prior experience, education, certification(s), license(s), skills, and expertise, location, internal equity, and other business‑related factors.

• Provide a safe, welcoming, and clean environment for clients and families
• Provide trauma‑informed, recovery‑oriented, person‑centered care based on clients’ unique needs
• Participate in our Triage, Screening & Intake process to ensure fidelity of same‑day access to services, including necessary documentation
• Assist clients and families in exploring and identifying areas of need, including housing, insurance, food assistance, education, career, and other case‑management needs
• Establish trusting, strength‑based relationships and support clients as equals in their wellness and recovery journey
• Use lived experience and appropriate self‑disclosure in a safe, ethical, and purposeful manner to inspire hope and model recovery
• Assist with facilitation of CBHC’s family and peer support services by sharing lived experience, strengths, and hope through individual, family, or group services as appropriate
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation
• Complete internal and external referrals based on individualized needs, linking to peer/parent support, self‑help groups, community resources, and pro‑social activities
• Support clients in identifying goals, developing or updating wellness plans, and building skills to sustain recovery
• Assist clients and families with navigating systems in schools and community as appropriate
• Support transitions of care and coordinate across health and behavioral health services, including outreach, engagement, and after‑care planning
• Utilize evidence‑based interventions, including motivational interviewing, to empower clients and develop person‑centered service plans
• Provide crisis intervention and coordinate with Emergency Services when appropriate
• Serve as a community educator by providing psychoeducation to relevant community providers
• Deliver services in community‑based, outpatient, home, workplace, crisis, diversionary, or remote settings when safe and appropriate
• Provide temporary transportation support when available through the organization to support essential peer, medical, behavioral health, or community‑based appointments
• Maintain record‑keeping as required by CFS, funding sources, and accreditation authorities
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities
• Keep Evolv and Outlook calendars up to date to support implementation of Centralized Scheduling

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time.

Required

Education and Experience:

High school diploma or equivalent. Current Certified Peer Specialist credential or active progress toward credentialing, consistent with Executive Office of Health and Human Services and Department of Mental Health requirements. CPSs must be in sustained mental health recovery for at least one year or have lived experience…