Family Engagement and Enrollment Coordinator

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Family Engagement and Enrollment Coordinator

Pay $24.00

Monday-Friday (Day hours)

People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.

Let People, Incorporated be Your Path to Opportunity!

The Family Engagement and Enrollment Coordinator serves as a member of the Early Childhood Education team and is responsible for fostering positive relationships with families while supporting enrollment, family engagement, and daily program operations. Guided by the Principles of Family Strengthening and Support, the Coordinator engages with parents and guardians in relationships based on equality and respect, recognizing their existing strengths, resilience, and resources.

The Coordinator serves as a liaison between families, educators, specialists, and community partners to enhance communication, strengthen family involvement in children's education, and increase participation in center activities. Responsibilities include enrollment management, childcare financial assistance administration, family support and referrals, family communications, and coordination of family engagement activities. The Coordinator also assists with maintaining enrollment levels, supporting program operations, and providing classroom or administrative coverage as needed to ensure the smooth functioning of the center.

• Serve as the primary point of contact for prospective and enrolled families, providing exceptional customer service and ensuring a welcoming experience for all visitors
• Enroll children in accordance with contracting agencies, including but not limited to EEC, Pace, and CACFP; conduct initial intake and family assessment, including completion of required enrollment registration forms
• Maintain accurate enrollment, attendance, and family records in accordance with Agency, EEC, PACE, CACFP, and other funding source requirements
• Determine eligibility for families to access childcare financial assistance according to EEC guidelines; facilitate placement of children on the EEC statewide financial assistance waitlist as needed; ensure that financial assistance eligibility remains current, completing re-assessment as required using the Child Care Financial Assistance (CCFA) system
• Conduct family needs assessments, making referrals to supportive services and resources as necessary to fulfill needs, including parenting education, basic needs (food, clothing, childcare, employment, transportation, etc.), and health and wellbeing (mental health, substance abuse treatment)
• Provide case management as needed to families receiving comprehensive services through the development of a family support plan; facilitate connection to services as required to meet family support goals; follow up with external case management agencies (DCF, Healthy Families, Early Intervention, etc.) as needed and as permitted by parents/guardians
• Coordinate enrollment tours, orientation meetings, and transition activities for new families entering the program
• Attend local and regional meetings as needed to remain informed about available resources for families
• Report incidents of suspected…