Transportation Services Coordinator

Transportation Services Coordinator

The Lemuel Shattuck Hospital is seeking a Transportation Services Coordinator to oversee all aspects of the hospital’s transportation operations, including motor vehicle and plowing services, the parking program, driver safety initiatives, fleet maintenance, and the parking sticker program for on‑site and off‑site locations.

Schedule:

Monday – Friday, 7:00 am – 3:00 pm (weekends off).

• Develop and oversee a comprehensive driver safety program, including daily vehicle inspections, staff education, and ongoing compliance monitoring in accordance with Office of Vehicle Maintenance (OVM) standards.
• Coordinate, monitor, and evaluate all transportation and parking program activities to ensure effective operations and compliance with established policies, procedures, and standards.
• Review and analyze program data to assess progress, measure effectiveness, recommend procedural or guideline changes, and develop improved methods for achieving program objectives.
• Provide technical assistance and guidance to hospital staff and external partners to resolve operational issues and support compliance with transportation and parking requirements.
• Respond to inquiries regarding shuttle services, inclement‑weather operations, continuing education, and hospital compliance initiatives.
• Maintain liaison with private, local, state, and federal agencies to share information and resolve problems related to transportation services.
• Attend meetings and conferences; maintain required records; and prepare reports to support program oversight and compliance.
• Oversee vehicle maintenance contracts and vendor performance; manage plowing contracts or direct in‑house snow‑removal operations.
• Plan, implement, and oversee the parking sticker program for on‑site and off‑site lots, working closely with campus police on enforcement.
• Organize and coordinate parking lot cleaning, maintenance, and line painting.
• Review, update, and implement departmental policies, procedures, and quality improvement initiatives.
• Develop and administer a continuing education program for transportation staff.
• Supervise assigned staff, including work assignments, performance evaluations, scheduling, leave authorization, and monitoring attendance and overtime budgets.

• Apply human resource principles and practices, including behavioral techniques, planning, forecasting, and organizational development.
• Use work‑simplification methods to improve efficiency.
• Prepare charts, graphs, tables, and reports using appropriate methods and formats.
• Interpret and explain laws, regulations, policies, and procedures governing transportation department operations.
• Analyze data to determine relevance, draw conclusions, and make informed recommendations.
• Gather information through document review, record examination, and interviews.
• Assemble information accurately and in accordance with established procedures and formatting standards.
• Maintain precise and organized records.
• Communicate clearly and concisely in both written and oral forms, including giving and following instructions.
• Supervise staff effectively by planning and assigning work, evaluating performance, identifying training needs, motivating employees, and administering discipline when appropriate.
• Build rapport and maintain harmonious, tactful working relationships with colleagues, partners, and the public.
• Adapt to changing situations, respond to emergencies, and meet evolving program requirements.
• Exercise sound judgment and handle confidential information with discretion.

• Understand and apply the laws, regulations, policies, procedures, specifications, standards, and guidelines governing unit operations.
• Use agency forms appropriately and accurately for assigned tasks.
• Demonstrate effective supervisory principles, practices, and techniques to guide, support, and oversee staff.

Title 101 CMR 23.00 requires receipt of COVID‑19 and influenza vaccinations or completion of required mitigation measures. Successful candidates must attest to vaccination status for both vaccines.

The Commonwealth is an equal‑opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

For diversity, affirmative action, or equal‑employment‑opportunity questions, please contact the Diversity Officer / ADA Coordinator:
Sandra.

C.Semedo (617‑352‑4250).