Warehouse Coordinator

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Full Time Regular Administrative Woburn, MA, US

6 days ago Requisition

Salary Range: $19.00 To $23.00 Hourly

Job Title:

Warehouse Coordinator

Reporting to:
Branch Manager

Classification:
Full Time, Part Time / Admin

Status:
Non-Exempt

The warehouse coordinator's role is to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Own warehouse administrative functions
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Accurately document all receivables from their multiple sources (Fed Ex, UPS, USPS, Pine Drivers, Customer Drop Off, Purchase order validation and other sources)
• Promptly communicate with customers and supervisor for all discrepancies (i.e. Missing items, damages, unexpected returns, etc.)
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Enter all inbound/outbound items into ERP System, update system notes (i.e. Infor M3)
• Interface with customers to answer questions or solve problems
• Support warehouse initiatives and projects
• Work in collaboration with Warehouse Supervisor to ensure warehouse success
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments

Maintain a clean, safe, and efficient work area

• Act as an active back up to other warehouse personnel, when needed

• Knowledge of MS Office
• Ability to input, retrieve and analyze data
• Attention to detail is critical
• A flexible and strong team player that can work in a fast-paced environment
• Proven ability to direct and coordinate operations
• Hands‑on commitment to getting the job done
• Strong organizational and time management skills
• Excellent Communication Skills—Written, Verbal, Interpersonal, and Phone
• Ability to think analytically, with focus on problem troubleshooting

• High School Diploma/GED or Higher
• Experience in logistics, supply chain management is a plus
• Warehouse experience, a flexible and strong team player that can work in a fast-paced environment
• This is a non‑safety sensitive position. Employee will be in an office environment. Employee will bend, walk, stand and may sit for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.