Customer Services Assistant; Temporary

Job Summary

Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Progress West - 2 Progress Point Parkway, O Fallon, MO 63368. Online applications accepted only.

Temporary schedule. Days and hours may vary; 1st and 2nd shifts. Rotating weekends included. More details upon interview.

Fixed pay rate: $18.00 per hour. Temporary to permanent opportunity.

• Answers the telephone, responds to customer emails and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost-effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Previous customer service and call center experience is a plus.

Full‑and part‑time positions offer a range of benefits including medical, dental, vision, retirement, and other voluntary programs.

Compass Group is an equal‑opportunity employer committed to treating all applicants fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications.