Military and Veteran Student Success Coordinator

Administrative Faculty Contract. Non Tenure Track, Benefits Eligible
- This position is being filled through an emergency appointment. Appointment to the role on a permanent basis is contingent upon meeting additional recruitment requirements. This role is based on the Fallon campus with occasional travel required. The Military and Veteran Student Success Coordinator serves as the primary point of contact for all military- and veteran-related benefits and academic advising at the college.

This position provides comprehensive advising services to active-duty service members, veterans, dependents, and civilian employees, with specialized expertise in VA education benefits, DoD Tuition Assistance, National Guard waivers, MyCAA, and academic pathways. The position maintains critical oversight of Department of Defense and Fallon Naval Air Base MOUs, tracks and supports Tuition Assistance students. Additionally, the position oversees the Veteran Resource Center One Stop in Carson, coordinates outreach and onboarding initiatives, supports VA work‑study operations, and serves as a backup School Certifying Official.

Decisions made in this role directly impact institutional compliance and the college’s ability to effectively serve military and veteran students.

• Military & Veteran Advising
• Serve as primary point of contact (POC) for all Military and VA‑related benefit inquiries
• Provide guidance on:
  Tuition Assistance (TA), National Guard waivers, and GI Bill benefit processes
• Deliver comprehensive academic advising services to Active‑Duty Military, Civilians, Veterans and Veteran Dependents, and general population students, including but not limited to: WNC degree pathways, transfer pathways, and career guidance
• Advise on Credit for Prior Learning (CPL) and transfer credits for course applicability
• Provide on‑site advising at the Fallon Naval air station
• Serve as an Allied Health program resource/expert
• Monitor Military and Veteran student progress and conduct regular check‑ins throughout the semester

• Lead strategic development of Military and Veteran student success initiatives aligned with institutional goals
• Develop and execute enrollment, retention, and completion strategies
• Collaborate on development of onboarding tools for military and veteran students such as Checklists, Orientations, and Resource guides
• Implement regular mid‑semester check‑in processes with Military and Veteran Students to ensure persistence to degree
• Lead ongoing program evaluation, including development of annual reports, performance metrics, and continuous improvement strategies aligned with institutional goals
• Report retention, persistence and completion data for Military and Veteran Students to the Enrollment Management Committee and college leadership
• Complete the annual NSHE Veteran Report
• Oversight of Military and Veteran One‑Stops in Carson and Fallon
• Ensure appropriate staffing and coverage
• Supervise and maintain VA Work‑Study contracts and student workers
• Provide access to non‑educational VA resources and referrals
• Develop, track and manage the budget related to the operations of the Military and Veteran One Stop in Carson and Fallon
• Train campus community on referral processes and veteran support resources
• Serve as back‑up School Certifying Official (SCO)
• Collaborate with Controller’s Office, Financial Assistance Office, School Certifying Official and Admissions & Records (A&R) for implementation of new strategies

• Lead MOU (Memorandum of Understanding) agreements with DoD (Department of Defense) and NAS (Naval Air Station) Fallon
• Complete all DoD MOU Audit Processes
• Act as liaison with branch Education Services Officers (ESO)/Education Liaisons
• Serve as POC (Point of Contact) for student questions related to Tuition Assistance (TA)
• Track and support Tuition Assistance students
• Collaborate with Controller's Office, Financial Assistance Office, School Certifying Official and Admissions & Records (A&R) for compliance and reporting

• Input and maintain WNC program information within MyCAA systems
• Manage and update program…