FFSP Clinical Counselor​/FAP Case Manager

Job Title

Help

• Referrals & Assessment:
  Receive/assess referrals from military/civilian agencies for individuals, couples, families, and groups facing stressors (deployment, grief, relocation, relationship issues, family hardships).

• Direct Counseling:
  Provide short-term, solution-focused NMC using therapies like cognitive, brief, and family systems therapy. Develop/execute treatment plans for common life issues or adjustment disorders. Assess basic personality structures, behavior patterns, and symptoms.

• Triage & Referral:
  Assess/triage clients at risk of self-harm or harm to others; refer to behavioral health providers. Refer cases outside the authorized scope (e.g., schizophrenia, bipolar disorder, substance abuse, major depression) to military/civilian providers. Coordinate with legal, medical, and social services.

• Group Programs & Support:
  Facilitate group treatment for families (marital, child/adolescent). Help clients cope with life stresses (career, work), family dynamics, parenting, and crisis response (abuse). Provide critical incident intervention.

• Admin & QA:
  Conduct regional quarterly quality assurance (QA) reviews per DON policy. Document/schedule NMC services and non-clinical activities in the FFSP management information system. Assist Supervisor with case management protocols and identifying service gaps. Draft required case management letters.

• Clinical SME:
  Serve as FAP clinical subject matter expert (SME), consulting leadership, medical professionals, and commands on needs assessments, interventions, and evidence-based treatments.

• Case Management & Triage:
  Provide ongoing case management. Triage clients, comply with mandated reporting for child/domestic abuse, conduct risk/lethality assessments, develop safety plans, and follow up on abuse allegations.

• Crisis Intervention:
  Identify crisis situations (suicide/homicide risk, abuse danger) and provide immediate crisis intervention and safety planning IAW mental health best practices.

• Treatment & Assessment:
  Provide non-medical treatment/intervention for family maltreatment. Provide diagnostic impressions to commanders, child protective services, law enforcement, and legal personnel. Facilitate evidence-based group programs (offender, parenting, victim support).

• Coordination & Review:
  Consult FAP Supervisor on complex cases. Coordinate with Victim Advocates. Treat identified abusers while remaining cognizant of further abuse risk. Refer clients to military/civilian providers. Present case info, risks, and progress at Clinical Case Staff Meetings (CCSMs).

• Incident Determination & Compliance:
  Notify the Family Advocacy Representative (FAR) for High-Risk response. Coordinate with FAR to present abuse allegation info to the Incident Determination Committee (IDC). Comply with SOPs, desk guidance, and FFSP certification standards. Maintain case records and statistics.

• Education & Training:
  Coordinate FAP training/education for military families on family violence. Conduct briefs/workshops for clinical staff, base security, NCIS, and commands. Recommend curricula modifications.

• On-Call & Legal Duties:
  Provide after-hours on-call services for emergent family advocacy situations (abuse, suicide risk). Draft case management letters. May require testifying in legal proceedings. May serve as primary/alternate FAR.

• Reporting & Assessment:
  Receive reports of PSB-CY; take action per FAP requirements. Provide/coordinate clinical services (psycho educational support, assessment, intervention) for children, youth, and families.

• Case Management:
  Serve as primary FAP POC for PSB-CY cases, ensuring DoD/Navy and civilian reporting compliance. Coordinate safety/supervision planning with healthcare providers. Provide at-risk/safety info for coordinated community response (CCR).

• Review &
  
  Education:
  
  Present case reviews at PSB-CY MDT and CCSMs. Provide FAP training on PSB-CY continuum, indicators, and impact. Promote public awareness, prevention, and early identification. Coordinate tailored, trauma-informed assessments/plans with military and community services.

• Liaison &
  
  Collaboration:
  
  Liaison with government and military agencies to enhance FAP prevention/response. Represent Navy at meetings, educating on domestic violence and coordinating services.

• Reporting &
  
  Education:
  
  Provide meeting summaries to Supervisor/Director; recommend collaborations to reduce duplication. Educate agencies on Navy FAP, risk assessment, and IDC/CCSM processes.

• Admin:
  Maintain complete records/statistics. Collaborate on developing case management protocols and improving processes. Perform other duties as assigned. Lastly, perform other duties as assigned.