Per Diem Acute Patient Access Services Representative Job Fallon area,Nevada USA,Healthcare

Primary City/State: Fallon, Nevada

Department Name: Admitting-Hosp

Work Shift: Varied

Job Category: Revenue Cycle

Why You’ll Love This Role

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What

You’ll Do

Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.

Collect patient financial liability and assist with financial counseling where needed.

Ensure all documentation is accurate, secure, and compliant.

Collaborate with clinical teams to optimize patient flow and satisfaction.

Use multi‑system technology to streamline patient offerings, intake and record‑keeping.

You’re a Great Fit If You

Thrive in fast‑paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail‑oriented, tech‑savvy, and a natural problem‑solver.
Have experience in patient access, scheduling, or front‑office healthcare (preferred but we will train).

Total Rewards

We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, protection, Life insurance and Legal coverage for extra security.

Hours and Schedule

All acute patient access services new hires are required to attend new hire orientation & PAS new hire training.
Must complete a 7‑week paid training Monday‑Friday 8:00 am‑5:00 pm.
Enjoy flat rate $1.00 /hour weekend and $2.00 /hour night shift differential when applicable.
On‑call PM rotation and mandatory holiday rotation.
Schedule:

Days and hours vary (days, nights, weekends, and holidays).

Position Summary

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital‑based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in‑person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.

Demonstrates the ability to resolve customer issues and provides excellent customer service.

Core Functions

Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

Demonstrates proficient understanding that this position creates the first impression for our patient’s experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital‑based compliance forms required by CMS. Uses multiple computer applications…