Sales Associate FLEX

Job Description
- Sales Associate FLEX (260001D2)

260001D2

Fallon, NV

Fallon Pay Range : 15.00

Here in Fallon, NV at the Navy Exchange Service Command.

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Fallon, no two days will look the same.

• Located in Fallon Nevada;
  Naval Air Station Fallon is the Navy’s premier tactical aviator training facility and is known as the home of “Top Gun”.
• We are a driven and dedicated team supporting a high-volume military lodging location, who value providing excellent service to our Military Community, every single day.
• You can expect an unforgettable, yet dynamic work environment.

This is where YOU fit in: your local Navy Exchange is in need of a personable Sales Associate to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day-to-day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families.

No Military Affiliation Necessary!

• Proactively engages, connects and listens to customers by asking questions to determine customers’ needs.
• Directs customers to merchandise; informs them about upcoming events, promotions, mobile offers, STAR card promotions while providing premier customer service.
• Maintains store appearance.
• Uses a Point‑of‑Sales system, processes cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customers.

As a Navy Exchange Service Command employee, you will have the opportunity to support the communities we serve by becoming an integral part of the NAS Fallon community.

• Must possess the knowledge and skills necessary to perform job duties.
• Must pass a pre‑employment criminal background check.
• Previous Retail Experience preferred but not required.

• Sick and annual leave accruals.
• Continuity of Employment Programs for Military Spouses.
• Tax free shopping, worldwide, at any Navy Exchange location.
• Access to base amenities (varies by location).
• Employee assistance program.
• Include Life Mart Discount Savings Program.

• No experience required.
• High school graduate or equivalent preferred.

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and able to articulate our purpose in a manner that is educational, insightful, and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

• Customer Service – Proactively engage and make a connection with customers, ask questions and listen to customer needs, direct customers to merchandise, inform them about events, promotions, mobile offers, STAR card, provide premier customer service, cooperate and build positive inclusive and respectful relationships, take accountability for own actions and outcomes.
• Organization – Maintain store appearance.
• Sales – Cross‑sell products, know store layout, suggest latest trends and promotions based on individual needs, upsell products, learn product features, keep up with trends, use company tools and technology to provide product knowledge, process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling, counting money, returning accurate amounts, complete paperwork reports and reconciliation.
• Inventory – Keep merchandise, complete inventory processes, ensure proper check‑in and ticketing; participate in…