Resident Billing Coordinator

Job Summary

Position is primarily responsible for the accounts receivable activity relating to Goodwin House Incorporated. This includes preparing monthly resident statements for Goodwin House Alexandria (GHA) and Goodwin House at Home (GHAH), monitoring delinquent accounts for GHA and Goodwin House Bailey’s Crossroads (GHBC) monthly, and preparing the monthly reconciliation for all GH Accounts Receivable Accounts in the AOD billing system to the general ledger.

The role works closely with the GHBC Accounts Receivable Coordinator, may assist with billing during vacations, and collaborates with the GHA Medical Claims Coordinator.

Pay: $26/hr-$32/hr based on experience.

• Prepare monthly resident statements and ensure correct posting of payments and reimbursement entries to individual accounts; reconcile fee accounts to appropriate general ledger accounts.
• Run monthly census reports to determine new admissions for all levels of care; reconcile monthly census in AOD to an Excel spreadsheet.
• Review new contracts to confirm residents are set up with the correct plan on the correct date.
• Track new contract information to ensure billing receives all insurance data, including copies of primary and secondary insurance cards to pass to the Medical Claims Coordinator.
• Enter or import various charges into the billing software for medical supplies, pharmacy, dining, and resident services as required.
• Oversee end‑of‑month activities and ensure departmental procedures are followed with respect to the billing system.
• Oversee or direct posting of GHA & GHAH cash receipts into the billing software weekly and reconcile the cash receipt log to the monthly billing register.
• Follow up on delinquent accounts, attempt collection, and forward accounts to supervisor for further action per the collection procedure.
• Serve as backup for billing at GHBC.
• Maintain all business/financial matters in strict confidence and observe HIPAA regulations.
• Maintain an electronic filing system for all GHA residents in the AOD System and file various monthly reconciliations in the Fortis Scan System, including AR reconciliation and census reports.

• Bachelor’s degree preferred in Accounting, Business, or Health Care.
• Minimum of four years of progressively responsible accounting experience preferred.
• Ability to communicate and work professionally with peers.
• Ability to organize, prioritize tasks, and meet required deadlines.
• Intermediate skill level with Microsoft Word and Excel.
• Ability to complete work thoroughly and accurately using approved systems of checks and balances.

• Paid Time Off
• Health Insurance
• Daily Pay:
  Work and get paid the same day!
• Tuition Assistance for Career Development
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and more

Goodwin Living is a nonprofit senior living and healthcare organization based in Alexandria, Virginia, committed to supporting, honoring, and uplifting older adults and their caregivers. The organization has been named a Top Workplace by The Washington Post since 2019 and received national recognition from USA Today. It values diversity, inclusion, and continuous learning among its employees.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We embrace diversity and foster an inclusive culture where every team member is valued.