Secretary Administrative Support

Secretary I (Administrative Support)

Location:

Falls Church, VA (Onsite Only)

Employment Type:

Full-Time (40 hours/week)

We are seeking full-time Secretary I professionals to provide onsite administrative and customer service support for a U.S. Federal Government program located in Falls Church, Virginia. This position supports a high-volume federal permitting and reporting operation and requires strong attention to detail, accuracy, and professionalism. This is a 100% onsite position. Remote or hybrid work is not permitted.

• Administrative & Permit Processing Support
  • Process permit applications and related documentation within government electronic systems, including ePermits.
  • Print, prepare, and mail official permits and correspondence on security paper.
  • Accurately enter, review, and audit data from paper applications into electronic databases.
  • Perform quality control checks to ensure data accuracy and completeness.
  • Code permit applications and apply judgment when data corrections are necessary.
• Customer Service Support
  • Assist the lead customer service attendant in responding to inquiries from the public and applicants.
  • Answer phones professionally and provide courteous, accurate information.
  • Respond to written and electronic inquiries in a timely manner.
  • Maintain communication and activity logs.
• Records & Data Management
  • Receive, date‑stamp, scan, upload, photocopy, and route incoming mail.
  • Log mail and application activity in Excel tracking spreadsheets.
  • Digitize, organize, and file paper and electronic records.
  • Support records retention and disposal activities in accordance with federal requirements.
  • Draft and mail form letters and official correspondence.
• Team & Workflow Support
  • Independently organize, track, and manage assigned workload.
  • Coordinate with Government team leaders and specialists regarding task progress.
  • Meet strict deadlines while managing repetitive, high‑volume tasks.
  • Maintain professionalism and contribute to a positive office environment.

• Ability to work 100% onsite in Falls Church, VA.
• Strong attention to detail and data accuracy.
• Experience with administrative or clerical support.
• Customer service experience.
• Proficiency with Microsoft 365.
• U.S. Citizenship required.
• Ability to pass a federal background investigation.

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

40 hours per week, Monday through Friday, between 6:00 AM and 6:00 PM ET (exact schedule determined by the Government). Federal holidays observed.