Funeral Services Assistant; part-time

Responsibilities

• Provide clerical and administrative assistance supporting funeral operations.
• Meet the general public to answer questions and provide information on funeral and cremation topics.
• Answer phones courteously and politely.
• Assist with funeral, memorial and other services or ceremonies requested by funeral home clients and management.
• Attend monthly staff meetings.
• Perform funeral services assistant duties in alignment with company mission, values and policies.
• Prepare for services: deliver and set up floral arrangements, chairs, caskets, urns, photos, personal keepsakes or mementos.
• Ensure proper care and storage of items.
• Prepare documents related to services, cremations and maintenance per management directions.
• Assist with respectful preparation of remains, including dressing/lifting deceased or operating crematory, as permitted by law and company regulations.
• Perform office duties: answer phones, operate fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system.
• Run errands including floral delivery, supply and document pick-up.
• Serve as an usher, park cars or provide transportation as required.
• Drive funeral home vehicles for services and pick up families.
• Ensure refreshments are available when permitted by law.
• Assist with visitations, memorial and funeral services: set up visitation and chapel, dress and casket remains, deliver family items and flowers.
• Greet and receive client families and others entering the office for information and assistance.
• Accommodate needs of families during services and/or visitation.
• Wash and clean funeral home vehicles and other client vehicles as needed.

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases (preferred); ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.
• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and teamwork.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.