Sales Operation Specialist

Location: Falls Church, VA (must be on-site in office, with partial telework flexibility)

Job Type: Full-time, Permanent

Pay: $50,000.00 ~ $65,000.00.

Are you highly organized, detail-oriented, and passionate about supporting sales teams and customers?

We’reseeking aSales Operation Specialist who  can streamline processes, manage renewals and invoicing, and ensure our customers receive top-tier service. In this role,you’llwork closely with both clients and internal teams to drive efficiency,maintainaccuraterecords, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business,we’dloveyou to apply!

Biz Flow is seeking a Sales Operation Specialist  to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below.

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewal and services
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer service-oriented environment to promote sales of product licenses.
• Manage weekly reporting, including customer-side requirements and reports for the executive team.
• support project/professional service including timesheet and charge code management, expense report, monthly financial.
• Coordinate with the sales team onnew sales activities.
• Support administrative tasks as needed.
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
• Interact effectively with all levels of management and other employees.

Prior sales administrative experience is preferred, but not required

• Bilingual (Korean & English) is preferred, but not required

Maintenance renewal experience is preferred, but not required

Maintenance renewal experience is preferred, but not required

Invoicing experience is preferred, but not required

Demonstrates attention to detail and organizational skills.

Demonstrates clear and professional written and oral communication skills.

Microsoft Office, especially excel skill

Quicklylearnnew software and applications.

Able to pass a standard background check

You’llbe part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whether you'reconfiguring apps, supporting users, or automating workflows with no-code tools,you'llbe learning and contributing every day.

Biz Flowis a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drivereal business results. With over two decades of success, Biz Flow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients.

At Biz Flow,we'remorethan a technology company—we’rea team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform,Biz Flow M, helps customers build, enhance, and automate business processes with ease- no heavy coding required. Whetherit'ssimplifying procurement,optimizing HR workflows, or transforming customer service, Biz Flow delivers results with speed and precision.

We’reproudofourinclusive, supportive, and innovative culture- one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one,you’llbe welcomed into a collaborative environment that values curiosity, continuous learning, and a strong senseof purpose.

Ifyou’relooking for a place where your voice is heard, your work is valued, and your growth is a priority,Biz Flow is the place for you. Join us and help shape the future of digital transformation-- one process at a time.

Biz Flow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.