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Customer Service Rep Customer Success Mgr./ CSM

Member Experience Associate — Front Desk & Tours

Job in Falls Church, Fairfax County, Virginia, 22042, USA
Listing for: Planet Fitness - United FP Management, LLC
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading fitness franchise is looking for a Member Services Representative in Falls Church, Virginia. This role involves creating a positive experience for members and guests through superior customer service. Responsibilities include greeting members, handling front desk activities, and maintaining club cleanliness. A background in customer service is preferred, along with a passion for fitness and excellent communication skills. Join the team to help cultivate a Judgment Free Zone and improve lives daily.
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Position Requirements
10+ Years work experience
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