Front Desk Receptionist – Skin and Wellness Spa`

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance

At Skin and Wellness Centre, we are dedicated to delivering exceptional, results-driven treatments in a refined and welcoming environment. We are seeking a polished, professional Receptionist who will serve as the face of our spa and play a key role in creating a seamless, elevated client experience.

This is a high-impact, client-facing role ideal for someone who thrives in a fast-paced, luxury service environment and understands the importance of first impressions, attention to detail, and personalized care.

As the first point of contact, you will set the tone for every client interaction—whether in person or over the phone. You will manage front desk operations, coordinate scheduling, support our providers, and ensure that every guest experience is smooth, organized, and aligned with our brand standards.

• Welcome clients with professionalism, warmth, and attention to detail
• Manage appointment scheduling, confirmations, and follow-ups
• Answer and direct phone calls with a high level of customer service
• Check clients in and out efficiently, including processing payments
• Present and sell retail products, treatment packages, and memberships
• Maintain a clean, organized, and visually appealing front desk and spa environment
• Support daily operations including opening and closing procedures
• Coordinate with providers to ensure smooth treatment flow
• Assist with administrative tasks, reporting, and client record management
• Contribute to spa events, promotions, and client engagement initiatives

• Prior receptionist or front desk experience required (spa, medical, or hospitality preferred)
• Strong interpersonal and communication skills
• Highly organized with excellent time management
• Professional appearance and demeanor
• Ability to multitask and remain composed in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook) and booking systems such as Mindbody
• Experience with tools like Canva is a plus

• Full-time position / Part-time position
• Must be available for day, evening, and weekend shifts
• Location:
  
  Falls Church, VA

• Hourly compensation: $19–$22/hour (based on experience)
• Health, dental, and vision insurance
• 401(k) plan
• Employee discounts on treatments and products
• Opportunities for growth within a dynamic and expanding wellness brand

Please submit your resume and a brief cover letter outlining your experience and interest in the role to: contac