Retail Banker ; Seven Corners

Job Title

Retail Banker I – TD Bank

The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by using financial expertise and consultative advice to assist customers with their banking solutions and needs. This role contributes to business objectives by identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD.

• Establish and nurture customer relationships by consistently displaying product knowledge, actively listening to customer needs, and offering solutions or partner referrals.
• Make product recommendations based on customer needs and highlight product features and benefits that support customers through challenging times and life events.
• Utilize customer relationship management tools to conduct customer assessments, identify solutions, and support lead‑focused outbound sales activities.
• Independently resolve customer issues, errors, and problems, escalating when necessary.
• Build working relationships with customers and explain detailed or complicated information.
• Participate in customer outreach, servicing, and advisory activities to deliver the unexpectedly human promise.
• Engage in conversations with customers about loan products and facilitate application intake.
• Maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
• Perform tellers’ transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to operational policies.

• High School Diploma or GED.
• At least one year of experience working with customers and/or sales in any capacity, or equivalent through volunteering, education, or military experience.
• Teller experience preferred.
• Ability to complete teller training upon hire.
• Demonstrated ability to engage in customer conversations while educating them on products and services.
• Strong organization skills to handle multiple tasks in a fast‑paced environment.
• Excellent communication skills – concise, clear, and consistent.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment and effective problem‑solving skills.
• Proficiency in Microsoft Office.
• Notary License preferred.

• Performing sedentary work – Continuous.
• Operating standard office equipment – Continuous.
• Responding quickly to sounds – Continuous.
• Sitting – Frequent.
• Standing – Frequent.
• Walking – Occasional.
• Moving safely in confined spaces – Occasional.
• Lifting/Carrying (under 25 lbs.) – Occasional.
• Lifting/Carrying (over 25 lbs.) – Occasional.
• Reading, writing and comprehending instructions – Continuous.
• Adding, subtracting, multiplying and dividing – Continuous.
• Applying common sense to deal with problems – Continuous.
• Concentrating for long periods – Continuous.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at  Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.