Electronic Payments Specialist

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FALLS CHURCH, VA, US

Salary Range: $27.83 To $32.74 Hourly

Position Overview

We are actively recruiting for an Electronic Payments Specialist who can administer and support all Credit Union payment systems and programs to ensure alignment with organizational procedures, audits, regulatory requirements, and technological advancements. The Electronic Payments Specialist will focus on all aspects of payment operations, including ACH, wires, card programs, disputes, fraud, settlement, reconciliation, and system support. This role will also be responsible for facilitating payment processing, resolving disputes and fraud claims, monitoring reports, ensuring accurate settlement to the general ledger, and providing exceptional service to members and staff.

What You’ll Bring

• Two-Year college degree in accounting, business, or a related field, or equivalent combination of education and experience.
• Two to five years of similar or related experience in payment operations, accounting, or financial services.
• Must possess a working knowledge of payment systems, settlement processes, and basic accounting principles.
• Proficiency in the use of modern office equipment.
• Ability to collect data, establish facts, analyze complex situations, and resolve operational and transaction‑related issues effectively.
• Proficient in mathematical and accounting concepts required for balancing, settlement, and reconciliation.
• Ability to read, interpret, and apply written instructions, procedures, and regulations.
• Ability to write and respond to routine and professional correspondence.
• Strong ability to organize information and communicate effectively both verbally and in writing with members, staff, and external partners.
• Ability to effectively interact with members and staff with professionalism, discretion, and diplomacy.
• Strong collaboration and relationship‑building skills required.
• Responsible for the accurate and timely completion of all job duties listed in the Job Description in compliance with all Credit Union policies and procedures.

What You Can Expect From COFCU:

• A fun work environment! The Credit Union (CU) helps build relationships by providing remarkable service, celebrating internal and external opportunities, acting with integrity, and loving the Arlington community.
• Highly competitive compensation and benefits package to include medical, dental, vision, life, short‑term and long‑term disability insurance, 401(k) plan, profit sharing, paid holidays, and paid time off. We also offer pet insurance!
• Employee PERKS to include: a culture day, birthday off with pay, volunteer leave, tuition reimbursement, casual dress environment, discounted gym membership, discounted loans, employee referral bonus program, exciting employee engagement events, and more!

Join the COFCU team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability.