Hospital Donation Coordinator , In-House; Nurse, RN, RT

Overview

Under the general direction of the Regional Manager, Hospital Services, or approved designee, and in accordance with established procedures, the Hospital Donation Coordinator 2, In-House (HDC 2, IH) is responsible for improving the hospital’s donation performance by assessing hospital donation outcomes, developing professional relationships with key contacts, and analyzing data to improve processes. To accomplish this, the HDC 2, IH will be assigned to hospitals by the Regional Manager, Hospital Services with frequent travel to those select hospitals.

At times, the HDC 2, IH may be required to assist with coverage for other hospitals in the service area.

While in the hospitals as an Infinite Legacy representative, the HDC 2, IH will be responsible for performing follow up after donation activity, rounding on key units, and facilitating educational activities as required. To understand the hospital’s donation potential, the HDC 2, IH is also responsible for data analysis towards the identification and execution of improvement opportunities.

Education and Experience:

• Bachelor’s degree in healthcare, communications, education, science, or a similar field required. In lieu of a Bachelor's degree, an Associate’s degree and an additional 2 years of relevant work experience may be considered.
• Minimum of 2 years in the Hospital Services department or comes to the role with previous nursing, respiratory therapy or applicable OPO experience.
• Professional experience in a hospital setting is highly preferred.
• Demonstrated abilities in both autonomous project management and effective teamwork are required.

Required Skills/Abilities:

• Proactive team player dedicated to enhancing the quality of donation and transplantation.
• Conscientious, ethical, and possesses strong interpersonal skills that contribute to working effectively with a variety of medical professionals.
• Acts with flexibility to maintain order in an environment of changing priorities and be capable of handling highly stressful situations in a calm, professional manner.
• Strong organizational skills demonstrated competence in short and long-range strategic planning, and the ability to participate as a member of a team is essential.
• Demonstrated public speaking ability is also a valued skill.
• Demonstrated planning, critical thinking, negotiating, creative problem-solving and analytical skills.
• Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization.
• Customer-service oriented self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support.
• A valid driver’s license must be maintained and possession of own reliable, insured automobile.
• Ability to work a minimum of 40 hours per week with schedule adjusted to accommodate hospital needs.
• Ability to work a flexible schedule due to case-specific and or hospital needs with on call requirements, including nights, weekends, and holidays.
• Ability to travel throughout Infinite Legacy’s Donor Services Area.

Duties/Responsibilities:

• Develops and maintains client hospital profiles, performs needs assessments to identify obstacles in the donor systems, and implements customized strategic plans to increase hospital-wide organ and tissue donation. Plans are based on the results of death record reviews, industry standards, and evaluation of historical data performance. Implements hospital strategic plans throughout the year while providing updates on progress and executing necessary adjustments.
• Carries out activities as described in hospital donation plans for assigned hospitals within the Infinite Legacy service area. Works collaboratively with key hospital leaders, administrators, physicians, and nurses to build comprehensive donation systems. Ensures that all aspects of the organ and tissue donation processes are understood, and regulatory compliance is achieved.
• Plans and implements individualized educational programs to meet educational needs for clients. Regularly provides formal and informal education, purposeful rounding, incorporates donation education in staff meetings, hospital skills…