Resident Billing Coordinator

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it’s a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a top workplace in the Greater Washington, D.C. Region by The Washington Post every year since 2019 – and now nationally by USA Today. Since 2022, we have also been annually recognized as one of the Top 100 Employers for Interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third‑party survey.

Here’s what they say makes us stand out:

• Embracing Diversity:
  Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities:
  We bolster personal and professional development, offering myriad opportunities, from on‑the‑job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members:
  By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work‑life balance, and recognition programs, ensuring our team feels appreciated and valued.

Position is primarily responsible for the accounts receivable activity relating to Goodwin House Incorporated. This position includes the preparation of monthly resident statements for Goodwin House Alexandria (GHA) and Goodwin House at Home (GHAH) and the monitoring of delinquent accounts for Goodwin House Alexandria (GHA) and Goodwin House Bailey’s Crossroads (GHBC) on a monthly basis. The position is also responsible for preparing the monthly reconciliation for all GH Accounts Receivable accounts in the AOD billing system to the general ledger accounts.

The position works closely with GHBC Accounts Receivable Coordinator and may be asked to assist with the billing during vacation times. The position will also work closely with the GHA Medical Claims Coordinator.

• Prepare monthly resident statements and ensure that monthly payments and reimbursement entries are correctly posted to individual accounts. Reconcile the monthly fee accounts to the appropriate general ledger accounts.
• Run monthly census reports to determine new admissions for all levels of care; reconcile monthly census in AOD to Excel spreadsheet.
• Review new contracts to ensure residents are set up with the correct plan on the correct date.
• Track new contract information to ensure billing is in receipt of all insurance information; the information should include copies of the primary and secondary insurance cards, which can be passed on to the Medical Claims Coordinator.
• Enter and/or import various charges into the billing software for medical supplies, pharmacy, dining and resident services as required.
• Oversee end‑of‑month activities by ensuring departmental procedures are properly followed as relates to the billing system.
• Oversee or direct the posting of GHA & GHAH cash receipts into the billing software on a weekly basis and reconcile the cash receipt log to the monthly billing register.
• Follow up on delinquent accounts, attempt to collect, and forward accounts to supervisor for further action as outlined in the collection procedure.
• Serve as back‑up for billing at GHBC.
• Keep all business/financial matters in strict confidence and observe HIPAA regulations.
• Maintain electronic filing system for all GHA residents in the AOD System and file various monthly reconciliations in the Fortis Scan System. This would include AR reconciliation and census reports.

• Bachelor’s degree preferred in Accounting, Business or Health Care.
• Minimum of four years’ progressively responsible accounting experience preferred.
• Ability to communicate and work professionally with peers.
• Ability to organize and prioritize work tasks and meet required deadlines.
• Must have an intermediate skill level with Microsoft Word and Excel.
• Ability to complete work thoroughly and accurately, utilizing approved systems of checks and balances.

• Paid Time Off
• Health…