Knowledge Management Specialist; Jira Expert Security Clearance

Position: Knowledge Management Specialist (Jira Expert) with Security Clearance
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description
* Temporary position with the potential for long-term
* SOSi is seeking a Mid-Level Knowledge Management Specialist. In this role, you will lead the configuration and optimization of Jira/EPMS to drive efficient workflow execution, RFI tracking, and data-driven decision-making for our government customer in Falls Church, Virginia. Essential

Job Duties
* Design, configure, and maintain Jira/EPMS (Enterprise Project Management Solutions) project structures to support program requirements, including data flow tracking, workflow process management, and ticket linkage.

* Develop and implement an RFI intake and tracking system within EPMS to receive, process, and link industry partner submissions to relevant Jira tickets and program workflows.

* Create and manage custom workflows, issue types, fields, and automation rules within Jira/EPMS to capture program-specific data requirements and ensure accurate tracking of program activities.

* Design dashboards and reporting structures within EPMS to provide leadership visibility into program status, RFI processing, workflow bottlenecks, and key performance metrics.

* Establish data integration pathways between EPMS and other organizational systems to ensure seamless information flow across JPO and OUSW R&E.

* Map and document all data flows and workflow processes within Jira/EPMS to support program oversight and decision-making.

* Configure Jira/EPMS permissions and security schemes to ensure appropriate access controls for JPO, OUSW R&E, and industry partners.

* Provide technical guidance and training to JPO and OUSW R&E staff on Jira/EPMS functionality and best practices.

* Analyze Jira/EPMS ticket data and workflow metrics to identify trends, inefficiencies, and recommend process improvements. Qualifications Qualifications
* Active in Scope TS/SCI Clearance.

* Bachelor's Degree or equivalent experience in a relevant field.

* Minimum of 5 years Jira experience with 2+ years in a Jira Admin/Platform role.

* Advanced proficiency in workflows, schemes, permissions, custom fields, and Jira Automation.

* Experience integrating Jira with Confluence and dev tools (Bitbucket/Git Hub/Git Lab, CI/CD).

* Familiarity with Atlassian REST APIs and marketplace apps; ability to recommend build vs. buy.

* Demonstrated governance/change management: standards, templates, and platform hygiene.

Preferred Qualifications
* Atlassian Certified Jira Administrator (Cloud), ACP-620 Managing JIRA Projects for Cloud or equivalent JIRA Admin certification.

* Strong JQL and dashboard/reporting skills; experience with eazy

BI or Atlassian Analytics.

* Experience implementing Agile at scale (Scrum/Kanban), including boards, backlogs, and (preferred). Additional Information Work Environment
* Normal office conditions.
Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.