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HelpDesk/Support

Hybrid IT Help Desk Specialist — SLA-Driven, Windows​/M365

Job in Falls Church, Fairfax County, Virginia, 22042, USA
Listing for: International Executive Service Corps
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
International Executive Service Corps seeks a Help Desk Specialist in Falls Church, Virginia. This role involves providing Tier 1 IT support in a federal environment, focusing on troubleshooting and adherence to SLA-driven support models. Ideal candidates should have strong knowledge of Windows 10/11, Microsoft 365, and experience with ticketing systems. We're looking for team players who thrive in a collaborative environment and are passionate about customer experience.
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