Forescout Systems Engineer

Job Description

Forescout System Engineer

This role supports the Army National Guard (ARNG) at Falls Church, VA as part of an IT Service Management program that modernizes and strengthens ARNG’s global IT services, including networking, compute, storage, cybersecurity, and application hosting.

• Update the Forescout console with moved/added/changed network subnet definitions for discovery.
• Troubleshoot issues within the Forescout console (discovery, network reachability, SNMP access to network devices, interfacing with network devices to collect ARP and MAC information).
• Update and maintain Forescout console for effective network discovery and monitoring.
• Troubleshoot issues involving network discovery, reachability, and device interfacing.
• Analyze network traffic and review IP configurations to resolve Forescout communication issues.
• Perform console updates, generate reports, and create system diagrams using Microsoft Office and Visio.
• Respond to and manage tickets through Service Now and adhere to change management procedures.
• Provide outage notifications, inventory support, and regular network analysis to optimize performance and capacity planning.
• Collaborate with cross-functional teams and external partners to ensure operational efficiency.

• Education/Equivalent Training Required: Technical
  
  Skills:
  
  LAN/WAN (MPLS), Cisco router/switch configuration (IOS & Nexus), DHCP/DNS, and Forescout platforms (eye Sight/eye Control). Proven ability to troubleshoot technical issues and deliver process improvements.
• Experience: Knowledge of federal/DOW contracts, Service Now ticketing systems, Network Access Control (NAC) via 802.1x and remote equipment management.
• Professional Skills: Strong interpersonal, communication, attention to detail, organizational skills; team-oriented with customer service focus.
• Dependability and adherence to project deadlines.
• Experience presenting ideas clearly through briefings or training sessions to leadership at various levels.
• Ability to rapidly adapt to changes in requirements and responsibilities.
• Bachelor’s degree in cybersecurity, information assurance, computer science or related technical discipline, or equivalent combination of education, certifications, or work experience.

• 5+ years of overall demonstrated experience in cybersecurity, information assurance or computer science.

• DoW 8570.01-M Information Assurance Technical (IAT) Level II baseline certification (e.g., CompTIA Security+ CE) prior to start. Will need to obtain an additional computing environment certification within six months of hire (e.g., CEH, CCNA-Security, CND). When 8140 requirements are implemented, conform to 8140 standards.

• Active SECRET security clearance required and must be maintained.

• Falls Church, VA. Three (3) days onsite with up to two (2) days telework. Onboarding period onsite up to 60 days. Work schedules subject to change based on mission requirements.