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Senior Service Desk Manager — Hybrid, Public Trust Eligible

Job in Falls Church, Fairfax County, Virginia, 22042, USA
Listing for: ITC Federal
Full Time position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

ITC Federal in Falls Church is seeking a Service Desk Team Manager to oversee IT operations and manage a team of service desk professionals. This role includes training, mentoring, and ensuring performance accountability among team leads and analysts.

The ideal candidate has extensive experience in IT operations and service desk management, strong leadership qualities, and the ability to obtain a DOJ Public Trust security clearance. ITC Federal offers a hybrid work model with comprehensive benefits.

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Position Requirements
10+ Years work experience
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