Axon Fūsus Camera Facilitator-Onsite Rockville MD

Role and Responsibilities

• Coordinate with property owners, IT teams, and integrators to onboard new cameras into the Axon Füsus platform.
• Validate camera compatibility, connectivity, and optimal placement for operational use.
• Assist with installation scheduling, network setup, and configuration support.
• Ensure all video feeds meet quality, security, and performance standards.
• Provide recommendations for system optimization and camera coverage enhancements.

• Provide onboarding sessions and training for stakeholders, businesses, and community partners with cameras being connected to the Axon Füsus platform.
• Develop easy-to-understand tutorials, guides, and support materials.
• Serve as the point of contact for camera owners regarding troubleshooting and connectivity assistance.

• Conduct routine audits of camera health, uptime, and feed performance.
• Identify degraded video feeds and coordinate corrective action with stakeholders.
• Maintain documentation of issues, resolutions, and recommended improvements.
• The contractor is required to maintain strict confidentiality and comply with all applicable laws, regulations, and agency policies related to data security and video surveillance.