Project Manager, IT Project Manager, Change Management

• Own day-to-day project tracking across all work streams, maintaining the program plan, monitoring milestones, and flagging risks or schedule variances to the Program Manager.
• Direct onshore and offshore team members across all work streams to ensure clarity on priorities, blockers, and deliverables.
• Capture, track, and drive resolution for all risks and issues via the risk and issue log.
• Enforce the RACI matrix and governance cadence to ensure decision‑making and escalation paths are followed and documented.
• Facilitate sprint planning and retrospective logistics, track velocity, and maintain backlog hygiene in the project management tool.
• Coordinate directly with the technology implementation team on project‑related topics, dependencies, and integration touchpoints, escalating program‑level decisions as needed.
• Draft content for client‑facing and internal status reports for Program Manager review.
• Maintain all program documentation—including meeting notes, decision logs, and delivery artifacts—ensuring assets remain current and accessible.
• Coordinate system access, environment provisioning, and onboarding logistics for new onshore and offshore team members.
• Support scope change documentation by tracking scope decisions against the program plan and budget. Track go/no‑go checklist items and ensure owner accountability ahead of cutover.

• 5–8 years of project management experience, with at least 3 years spent on enterprise software delivery engagements.
• Demonstrable experience running hybrid onshore/offshore delivery teams across multiple time zones.
• Strong proficiency with Jira, sprint management, backlog grooming, reporting, and dashboard configuration.
• Proven experience managing risk and issue logs, program plans, and delivery governance on multi‑workstream programs.
• Solid understanding of agile delivery methodologies, sprint ceremonies, velocity tracking, and iterative delivery cadences.
• Experience contributing to client‑facing status reports and stakeholder communications.
• Experience coordinating with third‑party technology implementation teams on project dependencies and integration touchpoints.
• Hands‑on experience using AI tools (e.g., Claude, Git Hub Copilot, or similar) to assist with documentation drafting, status reporting, meeting summarization, and program tracking (AI‑assisted productivity is standard practice on this engagement).
• Exceptional written and verbal communication skills with the ability to draft clear, concise status reports and communicate delivery status effectively to both internal and client stakeholders.
• Strong organizational skills and extreme attention to detail, with a proven ability to track multiple concurrent work streams seamlessly.
• Ability to thrive in a fast‑paced environment with bi‑weekly sprint cycles and frequent stakeholder touchpoints.

Demonstrates expertise in project management with a focus on enterprise software delivery, agile methodologies, and effective communication with stakeholders. Proficient in managing hybrid teams and ensuring project documentation and governance are maintained throughout the project lifecycle.

• Project Management
• Agile Delivery Methodologies
• Jira Proficiency
• Risk Management
• Stakeholder Communication

• Project Management
• Agile Methodologies
• Risk Management
• Issue Tracking
• Backlog Grooming
• Sprint Management
• Program Planning
• Documentation Drafting
• Velocity Tracking
• Governance Cadence

• Exceptional Communication Skills
• Organizational Skills
• Attention to Detail
• Problem‑Solving Skills
• Ability to Thrive in Fast‑Paced Environments

• Enterprise Software Delivery
• Hybrid Teams
• Multi‑Workstream Programs
• Client‑Facing Reports
• Stakeholder Engagement

• Jira
• AI Tools
• Project Management Tools
• Documentation Tools
• Status Reporting Tools