Senior Technical Business Analyst

Technical Business Analyst Location:
Falls Church, VA (on-site in office, with partial telework flexibility)

Full-Time | Permanent

Salary Range: $80,000.00 ~ $

Biz Flow is hiring experienced Technical Business Analysts to help drive a large-scale enterprise modernization program. This is one of several analyst positions we are adding to the program team, alongside program management, project management, and engineering hires. If you are a strong facilitator who can hold the big picture and the process detail at the same time, own the requirements-to-acceptance thread on complex software implementations, and lead customers to clear decisions, we would like to hear from you.

This is not an entry-level role.
Hands-on software implementation experience is required. You have taken software solutions from requirements through UAT and go-live, and you know where implementations succeed and fail.

You will own the connective tissue between the customer and the delivery team: eliciting and documenting high-quality requirements, guiding customer stakeholders to the right decisions, translating business needs into buildable specifications, and leading User Acceptance Testing through to sign-off. You will work alongside the program manager and project manager, who own program governance and delivery execution, and a growing engineering team that builds the solution.

Your lane is the requirements-to-acceptance thread that keeps everyone aligned.

• Serve as the primary analyst on customer implementations within the modernization program, keeping the solution traceable from business goal to delivered feature.
• Partner with engineers and QA to clarify requirements, triage defects, and support testing as the build progresses.
• Feed clean, well-scoped requirements and acceptance results into the project manager’s schedule and the program manager’s governance, surfacing risks and dependencies early.

• Lead interviews, workshops, and elicitation sessions with business and technical stakeholders.
• Write user stories, use cases, and functional specifications with well-formed acceptance criteria.
• Build As-Is and To-Be process flows and translate them into specifications the engineering team can act on without guesswork.
• Refine and prioritize the backlog and maintain traceability from business goals to delivered features.

• Guide customer stakeholders across business, operations, product, and QA toward clear, timely decisions.
• Translate ambiguity into structured options, and drive alignment where interests compete, through influence rather than authority.
• Balance scope, value, risk, and constraints through negotiation, and build the trust that makes you the customer’s go-to voice on the solution.

• Own acceptance testing end to end: define test scenarios from the requirements, prepare and guide customer testers, and validate outcomes against acceptance criteria.
• Drive the resolution and re-test cycle through to formal sign-off.

• Bachelor’s degree in a related field, or equivalent practical experience.
• 8+ years hands-on software implementation experience, from requirements through UAT and go-live.
• Excellent communication and facilitation skills, with a proven ability to lead a room and move stakeholders to decisions.
• The ability to quickly grasp the big picture while deep-diving into process detail.
• Requirements elicitation and documentation: leading interviews and workshops, writing user stories and use cases, and defining acceptance criteria.
• Direct experience working with development and QA teams to clarify requirements, triage defects, and support testing and UAT.
• Process modeling: creating As-Is / To-Be process flows and translating them into functional specifications.
• Backlog management: refining and prioritizing items and maintaining traceability from business goals to delivered features.
• Cross-functional stakeholder communication across business, product, QA, and operations.
• Analytical and problem-solving strength: gap analysis, impact assessment, and solution evaluation.
• Clear translation…