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Tier 1 IT Helpdesk Technician – DoD Public Trust
Job in
Falls Church, Fairfax County, Virginia, 22042, USA
Listed on 2026-08-14
Listing for:
IntelliDyne, LLC
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Intelli Dyne, LLC is seeking a Tier 1 Help Desk professional in Falls Church, VA to provide first-line support for end users. The role involves logging incidents in Remedy, assisting with mobile and AD-related tasks, and delivering telephone-based hardware and software support.
The ideal candidate holds a DOD Public Trust, a CompTIA Security+ CE, and combines strong customer service with clear communication skills. On-site work and cross-functional collaboration are expected.
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